Search Results (356) - ""
Articles
- How do I find my API Key and Access Restful API?
- 8.13 Version
- Explanation of Chat Triggers
- About Followers & Subscriptions
- Installation of UseResponse Self-Hosted
- Triggers: events, conditions, actions explained
- AI Bot in UseResponse: Overview & Setup Guide
- What is a Prompt in the AI Chat Bot?
- Hemi & WAP old release notes / Hemi v 2 3 10 Released - 09 05 2024
- Hemi & WAP old release notes / Hemi v 2 3 11 Released - 09 07 2024
- Hemi & WAP old release notes / Hemi v 2 3 12 Released - 07 08 2024
- Hemi & WAP old release notes / Hemi v 2 3 13 Released - 09 09 2024
- Hemi & WAP old release notes / Hemi v 2 3 14 Released - 17 09 2024
- Hemi & WAP old release notes / Hemi v 2 3 16 Released - 5 12 2024 (1)
- Hemi & WAP old release notes / Hemi v 2 3 17 Released - 22 1 2025
- Hemi & WAP old release notes / Hemi v 2 3 3 Released - 07 02 2024
- OnBuy / OnBuy Taxonomy
- Lazada / Lazada Taxonomy
- Gmarket / Gmarket User Guide
- Big Commerce User Guide
- Shopify
- End Listing End Item
- New Exports Methodology guide
- Hemi & Threecolts Login
- 8.12 Version
- 8.11 Version
- 8.10 Version
- Quick Guide to Start for Admins
- 8.9 Version
- UseResponse as a Simple CRM
- Understanding of Voting System in UseResponse
- 8.8.1 Version
- 8.8 Version
- Setup Live Chat Support
- 8.7 Version
- 8.6 Version
- Internal Notes for Support Agents
- 8.5 Version
- Basic System Appearance & Identity Settings
- 8.4 Version
- Custom Email Notifications
- UseResponse System Requirements
- Configure Mailboxes for Notifications, Tickets & Replies
- 8.3 Version
- Merging Tickets & Topics in UseResponse
- 8.2.1 Version
- Canned Responses
- Moderate Topics & Comments
- 8.2 Version
- Scheduled Jobs
- 8.1 Version
- Track Activity in UseResponse Using Logs
- 7.0 Version
- 8.0.2 Version
- How to Backup & Restore UseResponse?
- 7.0.1 Version
- 8.0.1 Version
- Single Sign-On
- 7.1 Version
- Custom Social Login
- 8.0 Version
- Bring Your Support Team on Board
- 7.1.1 Version
- 7.1.2 Version
- Instructions to Update UseResponse
- How to Setup Messengers in Live Chat
- 7.2 Version
- 7.3 Version
- 7.3.1 Version
- 7.4.0 Version
- Start Using Support Channels
- 7.4.1 Version
- Adding SPF Record for Proper Mail Delivery
- 7.5 Version
- 7.5.1 Version
- Understanding of Ticket Statuses
- 7.5.2 Version
- 7.6 Version
- 7.6.1 Version
- Agents Interface & Navigation
- 7.6.2 Version
- 7.6.3 Version
- Subscribe Users to New Feedback via RSS
- Setting up Multiple Forums & Communities
- 7.6.4 Version
- Multilingual Knowledge Base
- 7.6.5 Version
- 7.7 Version
- Live Chat Automation
- 7.7.1 Version
- 7.8 Version
- Dashboard
- 7.8.1 Version
- 7.8.2 Version
- 7.8.3 Version
- Quick Actions & Keyboard Shortcuts
- 7.8.4 Version
- 7.9 Version
- 7.9.1 Version
- Make Your Own Home Screen
- 7.9.2 Version
- 7.9.3 Version
- 7.9.4 Version
- 7.9.5 Version
- 7.9.6 Version
- 7.9.7 Version
- Translate UseResponse
- 7.9.8 Version
- 7.9.9 Version
- 6.0.1 Version
- 6.0.2 Version
- 6.1.0 Version
- 6.1.1 Version
- 6.1.2 Version
- 6.1.3 Version
- 6.1.4 Version
- 6.1.5 Version
- 6.2 Version
- 6.2.1 Version
- 6.2.2 Version
- 6.2.3 Version
- Using LDAP as a Single Sign-On (Active Directory)
- 6.2.4 Version
- 6.2.5 Version
- 6.3 Version
- 6.3.1 Version
- 6.3.2 Version
- 6.3.3 Version
- 6.4 Version
- 6.4.1 Version
- 6.4.2 Version
- Using a Custom Domains for Your Support Center
- 6.4.3 Version
- 6.5 Version
- Notes for Internal Discussions & Reminders
- 6.5.1 Version
- 6.5.2 Version
- Working with Requests & Queues - Reporting
- 6.5.3 Version
- Introduction to UseResponse RESTful API
- 6.5.4 Version
- 6.5.5 Version
- 6.5.6 Version
- 6.5.7 Version
- 6.5.8 Version
- 6.5.9 Version
- Enterprise Package for Cloud / Self-Hosted
- 6.6.0 Version
- 6.6.1 Version
- 6.7 Version
- 6.7.1 Version
- Management of Custom Fields / Build Custom Form
- 5.0 Version (BETA)
- 5.0.1 Version - Beta
- Using SAML as Single Sign-on
- 5.0.2 Version - Beta
- 5.0.3 Version - Beta
- 5.1 Version
- External Widgets - Feedback & Support from Website
- 5.1.1 Version
- 5.1.2 Version
- 5.1.3 Version
- 5.1.4 Version
- Setup SSO Using ADFS with SAML
- 5.1.5 Version
- 5.1.6 Version
- 5.1.7 Version
- 5.2 Version
- 5.2.1 Version
- 5.2.2 Version
- 5.2.3 Version
- 4.0.6 Version
- Brand Your System with Custom Interface
- 4.0.7 Version
- 4.0.8 Version
- 4.0.9 Version
- 4.0.10 Version
- 4.0.11 Version
- 4.0.12 Version
- 4.1 Version
- 4.1.1 Version
- 4.1.2 Version
- 4.1.3 Version
- Notification Center for Support Agents
- 4.1.4 Version
- 4.1.5 Version
- Import Users into UseResponse
- 4.2 Version
- Using Advanced Search in Agents Interface
- 4.3 Version
- 4.3.1 Version
- 4.3.2 Version
- 4.4 Version
- 4.5 Version
- 4.6 Version
- 4.7 Version
- 4.7.1 Version
- 4.7.2 Version
- 4.7.3 Version
- 4.7.4 Version
- 4.7.5 Version
- 4.8 Version
- 4.8.1 Version
- 4.8.2 Version
- 4.8.3 Version
- 4.9 Version
- 4.9.1 Version
- 4.9.2 Version
- 4.10 Version
- 4.10.1 Version
- 4.10.2 Version
- 4.10.3 Version
- 4.10.4 Version
- 4.10.5 Version
- 4.11 Version
- 4.11.1 Version
- 4.11.2 Version
- 4.11.3 Version
- 3.1 Version
- 3.1.1 Version
- 3.1.2 Version
- 3.1.3 Version
- 3.1.4 Version
- 3.2 Version
- 3.2.1 Version
- 3.2.2 Version
- 3.3 Version
- 3.3.1 Version
- 3.4 Version
- 3.4.1 Version
- 3.4.2 Version
- 3.4.3 Version
- 3.4.4 Version
- 3.4.5 Version
- 2.0 Version
- 2.0.1 Version
- 2.0.2 Version
- 2.1 Version
- 2.3 Version
- 2.3.1 Version
- 2.3.2 Version
- 2.3.3 Version
- 2.3.4 Version
- 2.3.5 Version
- 2.3.6 Version
- 2.3.7 Version
- 2.3.8 Version
- 2.3.9 Version
- How to Control Support Agents' Access to User Requests
- 2.3.10-11 Version
- 1.0 Version
- How to Merge User Accounts?
- 1.0.1 Version
- 1.0.2 Version
- 1.1 Version
- How to Configure Business Hours
- How SLA Policies Work
- How to Setup Mailboxes Using GSuite
- Customer Satisfaction Rating
- Version Control & AutoSave
- Connect Slack to UseResponse
- Jira Integration
- How to manage objects in the queue one by one easily?
- Authentication Users in Widgets - Single Sign-On
- Confluence Integration
- How to create banned word list?
- How to Build Knowledge Base in UseResponse
- Security Policy - Passwords & Antispam
- Use Zapier to Connect 1000+ Apps with UseResponse
- Share Articles with Users & Teams
- About Followers & Subscriptions in UseResponse
- Debugging Errors in UseResponse or Other PHP Applications
- Mention Support Agents
- Using Signatures in Replies
- Lock Replies for Other Agents
- Setup Feedback System as Ideas Bank
- Setup UseResponse as Issue Tracking System
- Organize Help Center for Customers Self-Service
- Sent Replies from Different Mailboxes
- User Accounts in UseResponse
- Manage Tasks / Todos
- Smart Assignments
- Salesforce Integration
- HubSpot Integration
- Product Roadmap & Kanban Board
- OAuth 2.0
- Schedule Send of Replies & Email
- Analytics Overview in UseResponse
- Getting Feedback Right in Intercom Messenger
- How to Use Feedback Polls in UseResponse
- How to Set Up Live Chat Workflow
- How to Use Alias in Mailboxes
- Lock Customer Requests
- Working with Teams & Permissions
- UseResponse Chatbots
- Applications in UseResponse
- Users Segmentation in UseResponse
- User Roles & Permissions
- WhatsApp Business API - Official
- Connect Line Messenger to UseResponse
- Linking Tickets, Topics and Chats in UseResponse
- Reviews from Google Play Store in UseResponse
- Reviews from Apple App Store in UseResponse
- Multi Step Feedback / Contact Form
- How to Manage Meta Tags in UseResponse - SEO
- Advanced Voting System - Alerts, Limits & Close Voting
- Add & Remove Delimiter in Email Notifications
- Zoho CRM Integration
- Gamification in Feedback: Badges & Awards
- Email Digest
- Azure DevOps Integration
- Using Chat Queues
- Developer Manual for Embeddable Widgets
- Export Data from UseResponse
- Instagram Direct as Support Channel
- Macro as Additional Automation Tool for Tickets and Topics
- Import Topics into UseResponse
- Automatic Translation of Replies in Tickets & Chats
- Connection of Office365 Mailbox with oAuth
- Set up Support Widget for WooCommerce / Wordpress
- How to migrate from Zendesk, Gorgias, Help Scout to UseRespose
- JustCall Integration Instructions
- Customising Chat Visuals with Custom Elements
- How to set up Other Email Provider as your Support Email?
- How to check Email Provider and DNS Provider?
- Contact Forms
- Displaying Agent Nickname (Alias) and Avatar to the Client
FAQs
- How much time is required to setup self-hosted UseResponse?
- Is there a setup fee on UseResponse?
- How to keep system up-to-date?
- What is installation URL. Can I change it anytime?
- How can I get Developer license?
- What do I get with Self-Hosted Package?
- Can I install UseResponse on several URL's?
- Can I brand your product as our own?
- If I cancel the account, can I get the refund?
- Do I get all source codes open and unencoded?
- Is your system scalable in UI, languages, modules?
- Why do I have your logos at the bottom?
- Can I develop new features or tweak built-in functionality?
- How can I migrate to UseResponse?
- What's included in self-hosted subscription?
- Why do I see higher price for EU Customers?
- How Can I Cancel UseResponse Account?
- How do you charge for Cloud Agents?
- How to Create Purchase Order?
- How to Downgrade to Previous Version?
- Why Dashboard Doesn't Show Any Data?
- Paid Self-Hosted Subscription But It Still Shows as Expired
- Do You Price Match with Other Services?
- Why is subscription expired even after making payment for self-hosted package?
- Who are Support Agents?
- Using System at Multiple Devices Under One Account
- Set Up Mailbox in Cloud
- EU Data Protection & GDPR
- Testing access to FAQ