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Related FAQs
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FAQs

Why is subscription expired even after making payment for self-hosted package?

In case you paid renewal price for self-hosted license and still see the message in agents interface to renew it, please perform the following steps:

  1. download the latest archive from your UseResponse account;
  2. take new license.key and replace it in configs folder of your installation;
  3. clean all files in /cache folder and right inside system.
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