New Features
- 1. Business Hours: added option to export data into excel;
- 2. Added integration of UseResponse feedback system with Intercom.
Improvements
- 1. Mobile UI: improved switching reports and navigation;
- 2. Lock Replies: added tweak to lock changing responsible on locked replies;
- 3. Knowledge Base Ratings: improved ranking with option to add comment on negative voting;
- 4. Knowledge Base statistics: improved performance to grab statistics;
- 5. Compose Email: added option to update signature right inside compose email form.
Bug Fixes
- 1. Live Chat: fixed issue with sending images from buffer;
- 2. Triggers: there was issue with source in conditions;
- 3. Live Chat: fixed multiple issues with performance;
- 4. Multi-step Form: if you had multi-step form enabled without select fields, it was opened as blank.
+8 small bug fixes.