7.3.1 Version

Improvements

  • Live Chat: added the option to expand the message area in the agents' interface.

Bug Fixes

  • Reports: fixed issue when a chat conversation disappeared from the group in the report when an agent replied in it;
  • Articles: the page of an article/announcement scrolled up when an agent pasted a piece of text at the bottom of its page;
  • Tasks: fixed issue with corrupted images after editing a task;
  • Live Chat: fixed issue when an agent pasted an inline image while editing a message in a chat conversation;
  • User Interface: fixed SQL issue when using filters on the topics list;
  • Reports: fixed issue when an agent stayed in the spam folder and a new request came to Inbox;
  • Statistics: incorrect number of subscribers was displayed in the table on the ticket's statistics page.
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