- Online Teams: now you can see if there is someone online in the team when you select it;
- HubSpot Integration: rebuilt integration using oAuth connection according to new requirements.
- Business Hours: improved real time updates of online/offline status for agents;
- Assignments: now responsible field is locked when request is locked;
- User Notes: improved adding user notes in more clear way;
- User info on Ticket/Chat page now can be managed with fields updates;
- Real time updates: improved quick filters and real time updates on reports;
- Emails: improved parsing tables in emails when converting to the ticket;
- Email Templates: now you can check event templates right on trigger action area.
- Lock Request: there were issues when one support agent locked chat or ticket;
- Chatbot: fixed issues with management of forms and delay between actions;
- Phone Field: there was issue in required field when creating new user;
- Online Status: fixed issue when using multi-edit option agent got automatically online;
- Google Translate: fixed issue using google translate if it has problems with the connection.
+15 small bug fixes.