New Features:
- Phone field was added to users;
- Chatbot: in chatbot you can set values for custom fields inside scenario.
Improvements:
- Mobile UI: Fixed issue with restoring connection if user minimized browser;
- Widget: Improved visual effects and UI;
- Users: Added additional columns in the default view of all users segment;
- Triggers: Merged statuses for tickets and chats in trigger actions;
- Import users: improved importing process;
- Topics on moderation are shown in user profile.
Bug Fixes:
- Tickets: Fixed bug with visual notification of new tickets/topics;
- Formatting: Fixed issues with line spacing in answers;
- Time zone: Fixed bug with displaying recent chat activity;
- Reports: Fixed incorrect sorting of requests in Chat View style;
- Widget: In rare cases messages from clients were not saved to the database;
- Triggers: Fixed "is not" condition in triggers and reports;
- Chatbot: Fixed bug with filling up User's form in chatbot, when additional time was set;
- CSAT: author of the request got CSAT email always from default mailbox.