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  • Automation: How do Triggers Work?
  • Configure Mailboxes for Notifications, Tickets & Replies
  • Adding SPF Record for Proper Mail Delivery
  • Understanding of Ticket Statuses
  • How to Control Support Agents' Access to User Requests
  • How to Setup Mailboxes Using GSuite
  • Smart Assignments
  • How to Use Alias in Mailboxes
  • Add & Remove Delimiter in Email Notifications
  • Connection of Office365 Mailbox with oAuth
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