New Features
- Community Updates: added a new setting allowing visitors to check all the forum updates since their last visit.
Improvements
- Email Digest: added announcements in the list of updates;
- Live Chat: added an icon to see all attachments in a chat conversation.
Bug Fixes
- Multi-Step Form: with the app enabled, the form was empty if there were no public fields of select type;
- Reports: fixed UI issue with selecting a request with mass-edit option and deleting it from the list;
- User Notes: fixed issue when there was no ability to delete the reminder date and time;
- Articles Visibility: private articles shared with the certain user's team were not visible for such users;
- Triggers: fixed issue when the trigger to lock replies reopened a request;
- Live Chat: fixed issue when the "Restore" icon was displayed for internal notes in a chat;
- Internal Notes: fixed issue with attaching files while editing an internal note;
- Support Channels: fixed issue with adding Twitter, Play and App Stores as support channels in the administration area;
- Tasks: fixed issue when a task cannot be expanded after its editing;
- UI: fixed UI defect when pressing Enter in an empty Forward form on the ticket page;
- Reports: fixed issue while editing a report in chat view;
- Mobile UI: fixed issue when the agent didn't see in the mobile interface who joined a chat;
- Live Chat: fixed UI defect when sending a link in a chat;
- Chatbot: fixed issue while testing a scenario in the administration area.