Improvements
- Mobile UI: ability to add reminders to notes;
- Mobile UI: ability to set responsible agent in a chat dialog and delete chat conversations;
- Votes: user will be subscribed if agent adds a vote on user's behalf with enabled setting "Vote to Subscribe";
- Live Chat: administrators can set background in chat widgets and preview the changes;
- Live Chat: deactivated messengers won't be displayed on chat widget page in administration area;
- Knowledge Base: added sorting parameters (New/Updated) on knowledge base page in agent interface.
Bug Fixes
- Fixed UI defect occurred by calling canned responses with # symbol if there was only one category for them;
- User profile was opened in a new browser tab if agent clicked on a user at the top of a ticket page;
- Attached files were opened in a new browser tab;
- Submit button was disabled after saving new category with empty title;
- Comments stayed on moderation even if the topic was converted to a ticket;
+ 5 more minor bug fixes and improvements.