Features
- Added ability to link objects with any external URL
- Added ability to add more than 5 columns in reports with ability of horizontal scroll
- Added ability to import articles from ZD to corresponding locales (en -> en). *Make sure you recreate all needed portals with relevant languages prior starting an Migration Assistant import!!!
- Add ability to pass variables while opening the chat with the code, with the following method UR.openChatWidget('The message added to input, while opening the chat')
Improvements
- Increased object's creation
- Added ability to populate custom field with Aircall Call ID for Aircall integration
- Added ability to input IP ranges to REST API application instead of individual IPs
- Renamed "Title" to "Subject" in ticket's creation
- Renamed "Reports" to "Views" finally 🙂
- Renamed "Mailbox" to "Email" (days of mailbox are gone 😎)
- Renamed "Additional Mailbox" -> "Additional Email"
- Summoning canned responses with Hashtag is closable with "ESC" pressed
Bugs
- Fixed Turkish dates values
- Fixed summoning canned responses containing hashtag sign, no longer erases extra symbols
- Fixed summoning canned response for cyrillic keyboard
- Fixed summoning canned responses to apply, where the cursor is
- Fixed End-users getting notifications about private fields update via "Event Template"