- Mobile UI: added a new preloader.
- Live Chat: the update notification appeared every time an agent replied in a chat conversation;
- Mobile UI: when an agent locked a request from further replies, the message about was not displayed after page refresh;
- Mobile UI: removed the option to add a task in articles and announcements;
- Mobile UI: fixed issue when the moderation option for comments was displayed for users;
- Mobile UI: an agent can move a ticket into a topic (and vice versa) without filling out required conditional fields;
- Mobile UI: if an agent changed a request's status while adding a task, a new status was not applied;
- Mobile UI: fixed issue when the message that an agent joined a chat displayed twice in the user widget;
- Lock Replies: an agent can see the notification who locked replies for a ticket/topic after leaving its page.