New Features
- Live Chat: users authorization in live chat widget using SSO Security Key and data transfer from your site (application) to UseResponse.
Improvements
- Improved performance of full-text search, on reports and object pages;
- Search: results in the frontend will display no more than 20 articles;
- Knowledge Base: ability to share private faqs and articles.
Bug Fixes
- API calls didn't work in case they were directed to the custom domain;
- Action to assign responsible agent using the macro didn't work;
- Fixed issue with broken links in email notifications if agent managed requests from another community (Enterprise package);
- Users couldn't comment in tickets and submit new ones in locked community;
- Fixed issue when ticket group was removed if author edited the ticket;
- Blurred layer remained after opening an image in Edge browser.
Security Fixes
- Fixed high XSS vulnerability breach;
- Fixed possible low risk security issues.