- Main external widget that can be embedded or used as a popup - Support Center.
- Help Desk: improved ticketing system;
- Internal Notes: now default value is to notify other agents on adding note;
- Added option to sort reports at the agents bar;
- Custom Reports: added feature to select objects without activity in specified number of days.
- Renewed auto-upgrade tool.
- Fixed auto-replies submission to the system as a ticket;
- Fixed several translations;
- Security Fix with knowledge base;
- Fixed similar topics blocks;
- Mobile UI: now you can edit article and announcement with inline images;
- Canned Responses for other agents were created incorrectly in some cases;