- Community pages are optimized for SEO purposes;
- Automation Rules: added "Object: Latest Activity" condition;
- Requests: ability to define specific emails in Object: Source condition;
- Articles & Announcements: agents can see who updated articles, faqs and announcements.
- Satisfaction survey emails were sent automatically if CSAT option was disabled;
- Fixed issue when anonymous user could report abuse on topic/comment when moderation was off using abuse link address;
- Moderation options were displayed in administration settings when moderation was off;
- Fixed issue when link from VK was displayed incorrectly in agents interface;
- If agent moved comment to internal note in the topic, the topic was listed as updated in the list;
- Versions widget was visible for users when there was only autosave version available.