Set up Support Widget for WooCommerce / Wordpress

As UseResponse helps you better manage all your customer queries in one place, this guide would help you set up UseResponse Support Icon within WooCommerce so your customers can reach out to you for live chat support.

To begin with, we will copy the Live Chat Code from UseResponse so the live chat widget will appear within WooCommerce.Please follow the steps below within UseResponse to copy the code:

  1. Click on Administration (Setting Gear Icon)
  2. Click on Support Channels
  3. Click on Widget
  4. Click on the Pencil Icon for the Live Chat

You’ll arrive at the Edit Widget page. Please click on Copy from the first code that’s available.

Once the live chat code has been copied, please follow the steps below:

  1. Log into your Wordpress Admin > Click on Plugins
  2. Click on Add New
  3. Search for UseResponse > Click on Install Now

Once the Installation is completed, please click on Activate.

Once done, please follow the steps below:

  1. Click on UseResponse Chat
  2. Pase the Code
  3. Click on Save Changes

This would enable you to receive all Live Chat queries within your UseResponse Helpdesk.

If you have any questions at all, please feel free to reach out to us by sending an email at [email protected] and we'll get back to you in no time.

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