7.6 Version

New Features

  • New Application - DeepL for automatic translation of incoming and outgoing replies in chats, tickets and topics;
  • Email: added option to connect mailboxes using oAuth.

Improvements

  • Importing ideas: tweaked importing ideas - now you can import more than 100 at once into UseResponse;
  • Slack: added option to be notified on new topics and replies inside them right inside Slack channel with ability to reply from Slack;
  • SSO: improved oAuth to add custom headers used in connection.

Bug Fixes:

  • Subscription: in tickets sometimes envelope icon showed wrong parameter;
  • Tickets: fixed critical issue with attachments in tickets that were converted from topics;
  • Tasks: there was issue with tasks alignment;
  • RSS: fixed link to rss in topics widget of home screen.
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