ASOS - Accept / Reject Orders

The purpose of this page is to describe in details the flow of accepting & rejecting order on MIRAKL.

Date	Version	Name	Applied changes
17/10/2022	1.1	Bogomil Pavlov	Acceptance Flow updated with more details and Acknowledge Flag
24/10/2022	1.2	Beatris Bunova	Fix typos.

By default we do accept all orders in Hemi however we have different cases which we need to cover.

We accept all order items with Product In Order > Status = "WAITING_ACCEPTANCE" and Order > Marketplace Status = “WAITING_ACCEPTANCE“ we also need to tack the Orders > Acknowledge status.

If we want to pick an order for acceptance we need to have: Order > Status = “Pending“ Order > Marketplace Status = “WAITING_ACCEPTANCE“ Orders > Is Acknowledged = “Pending” Product In Order > Status = "WAITING_ACCEPTANCE"

Once we push the acceptance successfully we update : Orders > Marketplace Status = “Acceptance Sent“ Product In Order > Status = "WAITING_ACCEPTANCE" Orders > Is Acknowledged = “Sent” Order > Status = “Pending“ this way we know the acceptance was sent and waiting for modified order to update the order details and to avoid sending another acceptance for this order.

If we receive an error during the acceptance we update: Orders > Marketplace Status = “WAITING_ACCEPTANCE Product In Order > Status = "WAITING_ACCEPTANCE" Orders > Is Acknowledged = “Error” Order > Status = “Pending“ and we store the relevant error message in Order Error table

If we successfully accept an order we update: Orders > Marketplace Status = “Shipping” Product In Order > Status = "Shipping" Orders > Is Acknowledged = “Completed” Order > Status = “Ready for Shipping“

API Call: PUT /api/orders/{order_id}/accept

API Docs: https://asosuk-dev.mirakl.net/help/api-doc/seller/mmp.html#OR21

Example Call: (with accept on two order item lines)

{
  "order_lines": [
    {
      "accepted": true,
      "id": "Order_00012-B-1"
    },
    {
      "accepted": true,
      "id": "Order_00012-B-2"
    }
  ]
}

Mapping

Parameter		Integration Notes / Value	Required	Notes
`order_lines`		List of representations of order line for acceptance	Yes
	`accepted`	Boolean indicating if the order line is accepted or refused
‘TRUE' or 'FALSE’	Yes	In our case if we want to accept we will sent “TRUE“ otherwise “FALSE“
	`id`	string	Yes	The value stored in Product In Order > Order Item Line

Please note we DO accept only order items which are with Order Item > Rejected Order Item = 0 or the status of the order item is NOT “CANCELED“ or “REFUNDED”. This way we have both cases cover we download an order on status “Awaiting Acceptance“ with cancelled order item and if we try to accept it we will receive an error so we need to make sure that only order items with the correct status are accepted. Then if we have order which we do not want to accept all order item our internal teams can set Order Item > Rejected Order Item = 1 and we need to reject the item.

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ASOS - Accept / Reject Orders