8.22.1 Version

Improvements

  • The editor toolbar in tickets and topics is now shown when the mouse cursor is on the editor rather than just the toolbar area
  • Search matches in the canned response picker are now highlighted, and the surrounding text is trimmed to always show the match
  • General performance improvements

Bugs

  • Fixed jumping to a replied-to message in chats in some corner cases
  • Fixed resolving merged objects in agent search
  • Fixed attachments getting dropped when submitting a ticket/topic or comment while having both attached one or more files manually and used a canned response with attachments
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