Features
- Added “Article Votes” metric with date filter in analytics widget.
Improvements
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Improved column selection logic in backend for custom reports.
Adjusted sorting logic for topics.
Bugs
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Fixed UR triggers not executing as expected.
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Fixed notifications not sent to subscribers when a ticket is created via API.
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Fixed notification delivery issue for multiple subscribers.
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Fixed inbox view filters not reflecting actual values.
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Fixed latency issues for UseResponse clients.
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Fixed outbound email pipeline rewriting valid URLs into broken links.
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Fixed mailbox update issue in UR email settings.
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Fixed analytics time display for business hours.
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Fixed error when searching by email address in All Objects.
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Fixed “Lock Replies” trigger not working.
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Fixed rendering of Unicode emojis and links in Telegram messages.
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Fixed author name not updating in chat titles.
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Fixed mailbox selection behavior for manual emails.
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Fixed inability to select AI Agent in AI Replies Settings.
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Fixed issue where added translations were not displayed in UR.
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Fixed context not preserved in outgoing Telegram messages.
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Fixed missing line breaks in outgoing Telegram messages.
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Fixed scheduled email time display in header tooltips.
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Fixed incorrect recipient display when replying in chat.