Shopee User Guide
Shopee is an e-commerce platform headquartered in Singapore under Sea Group, which was founded in 2009 by Forrest Li. Shopee first launched in Singapore in 2015, and since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines.
You can access the seller central from https://shopee.com/ - have to select the relevant country and then log in.
Shopee integration is API based thus we have to integrate the account in WAP.
Account set up
A new table is advertised Account Shopee where marketplace specific settings are set up.
Secret key - Obtained from here
https://open.shopee.com/documents?module=63&type=2&id=51
Partner ID - Obtained from here
https://open.shopee.com/documents?module=63&type=2&id=51
Shop ID - Obtained from here
https://open.shopee.com/documents?module=63&type=2&id=51
Shopee country - Indicates on which Shopee you would like to sell Discount Campaign End date - Campaigns are created automatically by the integration and here we indicates the end date of the campaing Discount campaign ID - Populated automatically by the integration and indicates the campaign ID.
Shipping templates are available and we have to use specific values for:
| Shipping Name | Shipping Service | Shipping Cost |
|---|---|---|
| Ninja Van | 10007 | SIZE_INPUT |
| Singpost - Normal Mail | 19100 | CUSTOM_PRICE |
| Singpost - Registered Mail | 19101 | CUSTOM_PRICE |
| Singpost - Smartpac | 19102 | CUSTOM_PRICE |
| Singpost - Popstation | 19103 | CUSTOM_PRICE |
| Ta-Q-Bin | 19104 | CUSTOM_PRICE |
| imply Post | 19107 | CUSTOM_PRICE |
| Other Logistics Provider | 19900 | CUSTOM_PRICE |
| Seller Store Pick Up | 19910 | CUSTOM_PRICE |
| Seller's Own Fleet Delivery | 19911 | CUSTOM_PRICE |
CUSTOM_PRICE - we set the price SIZE_INPUT - TBA "item_min_weight": 0.1kg "item_max_weight": 30kg
Design Templates are available but do not support HTML tags.
Products
For Shopee we have taxonomy which we use for product optimisation and product validation.
Shopee uses the
listing
and
product
status
. A new table is advertised Product Account Shopee where additional information for the products can be populated and sent to the MP.
MP variation ID - Populated by the integration and indicated the Variant ID MP category ID - Populated by the integration and indicated the Category ID Update images - Indicates if you would like to update all the images. Update images error - The relevant error message if any. Campaign ID - Populated by the integration and indicates the ID of the discount campaign, part of which is the product Exclude from campaign - List the product without a campaign and we will send the RPP as a StartPrice.
When products are part from a campaign we push RRP and StartPrice.
End Item - Send 0 stock Delete the listing (if variation the whole variation) Delete Variation - Delete the specific variant from the variation group
Please note that if you remove a variant from a variation group it cannot be added again unless you delete the whole variation and list it again.
Stock Update - Separate Flow Price Update - Separate Flow Product Update - Separate Flow
Orders
Order flow is quite straight forward we download any new orders with Pending status until we Accept the order. Accept order is automated process and we accept all orders by default only if the payment is cleared. Once order is accepted the status is set as Ready For Shipping. There are no specif carriers we have to use but the tracking number is a mandatory field.
Orders can be canceled via WAPT. We also can send different reason for cancellations: We are required to provide reason. Possible reasons below: OUT_OF_STOCK CUSTOMER_REQUEST UNDELIVERABLE_AREA COD_NOT_SUPPORTED
Additional Info
The Taxonomy can be downloaded with export layout - Taxonomy Shopee DO NOT EDIT