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How to sort ticket categories?

Answered David R. ● Comments: 5 ● Reply 6 years ago by Guest
   

Mark Articles to not participate in Search

New Stas K.
   

Email send to comment writer

Answered TSS, C. ● Help Desk with Ticketing ● Comments: 5 ● Reply 6 years ago by Guest
   

New response : Email notification for basic users ?

Completed Emeric ● Comments: 5 ● Reply 6 years ago by Stas K.
   

Let agents vote for and subscribe other unregistered users.

Completed Dmitry M. ● Comments: 11 ● Reply 6 years ago by Stas K.
   

distinguish between publicly visible and private invisible groups

Completed Jens H. ● Help Desk with Ticketing ● Comments: 6 ● Reply 6 years ago by Jens H.
   

How to stop users from completing their own request?

Answered David R. ● Help Desk with Ticketing ● Comments: 4 ● Reply 6 years ago by David R.
   

Provide a link to the portal URL for an idea in the agent interface

Completed Lyndsay ● Feedback System ● Comments: 2 ● Reply 6 years ago by Lyndsay
   

Add in @ response for internal teams

Completed Lee R. ● Help Desk with Ticketing ● Comments: 3 ● Reply 6 years ago by Guest
   

Mentions on comments

Completed Hugo C. ● Comments: 6 ● Reply 6 years ago by Guest
   
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