It would be cool to be able to @ mention a team member when adding in an internal note
thank you for the suggestion.
We'll add your idea in our roadmap for future releases.
we added ability to Mention Support Agents in new tickets, topics, public comments, internal notes and chat conversations.
New feature is available in 4.10 release.
Comments have been locked on this page!
API & Integration
Refund Policy /
Copyrights © 2011 - 2018. UseResponse. All Rights Reserved.