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It would be cool to be able to @ mention a team member when adding in an internal note
Hi, Lee,
thank you for the suggestion.
We'll add your idea in our roadmap for future releases.
Kind regards
Hi, Lee,
thank you for the suggestion.
We'll add your idea in our roadmap for future releases.
Kind regards
great idea!
great idea!
Hi,
we added ability to Mention Support Agents in new tickets, topics, public comments, internal notes and chat conversations.
New feature is available in 4.10 release.
Kind regards
Hi,
we added ability to Mention Support Agents in new tickets, topics, public comments, internal notes and chat conversations.
New feature is available in 4.10 release.
Kind regards
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