New Idea

All Topics

All Topics Ideas Problems Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Developer Manual Integrations 3rd Party Services Live Chat Use Cases Tips & Tricks Release Notes 8.x Release Notes 7.x Release Notes 6.x Release Notes 5.x Release Notes 4.x Release Notes 3.x Release Notes 2.x Release Notes 1.x Release Notes Uncategorized
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized

usability - active menu item highlight

Completed Dmitry M.
   

Read-only mode

Answered Denis K. ● Comments: 3 ● Reply 7 years ago by Guest
   

Add the Ability to Have Code Snippets in Knowledge Base Articles

Completed Conner ● Knowledge Base Solution ● Comments: 1 ● Reply 7 years ago by Guest
   

Status Update - notification email

Answered Danail S. ● Feedback System ● Comments: 3 ● Reply 7 years ago by Guest
   

Thumbs Down

Completed Tracy W. ● Comments: 1 ● Reply 7 years ago by Stas K.
   

Best way to handle agents vacancies?

Answered Peter M. ● Help Desk with Ticketing ● Comments: 3 ● Reply 7 years ago by Stas K.
   

what is the difference between topics and tickets?

Answered Jessica F. ● Comments: 1 ● Reply 7 years ago by Stas K.
   

Where do I go to update the types of files that can be attached to a post or KB article?

Completed Lee R. ● Comments: 11 ● Reply 7 years ago by Jirka M.
   

Add possibility for email notification when sheduled job fail

Declined voldapet ● Comments: 4 ● Reply 7 years ago by Guest
   

Email Ticket creation to specific Group Company

Answered Julia G. ● Help Desk with Ticketing ● Comments: 1 ● Reply 7 years ago by Stas K.
   
Browse Archived
Powered by: UseResponse - Feedback Software