New Idea

All Topics

All Topics Ideas Problems Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Developer Manual Integrations 3rd Party Services Live Chat Use Cases Tips & Tricks Release Notes 8.x Release Notes 7.x Release Notes 6.x Release Notes 5.x Release Notes 4.x Release Notes 3.x Release Notes 2.x Release Notes 1.x Release Notes Uncategorized
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized

Invite multiple users

Completed Guest ● Comments: 2 ● Reply 7 years ago by Stas K.
   

Disallow Agent from seeing all Tickets

Completed Annevar M. ● Comments: 4 ● Reply 7 years ago by Stas K.
   

Ability to install as Multiple Instances of Support Desk?

Completed ashok k. ● Comments: 11 ● Reply 7 years ago by Stas K.
   

Could responsibility automatically be assigned?

Answered Peter M. ● Comments: 3 ● Reply 7 years ago by Peter M.
   

Unassigned tickets should stand at the top of the list

Completed Peter M.
   

How to assign an agent to different groups?

Declined Peter M. ● Comments: 6 ● Reply 7 years ago by Stas K.
   

Pricing structure

Answered audibene ● Comments: 1 ● Reply 7 years ago by Stas K.
   

Has this function been removed: "Set a reminder"

Answered Peter M. ● Comments: 2 ● Reply 7 years ago by Peter M.
   

Please add a function to split a ticket

Under Consideration Peter M.
   

Configure link in widget

Under Consideration Dmitry M.
   
Browse Archived
Powered by: UseResponse - Feedback Software