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How to stop users from completing their own request?

Answered David R. ● Help Desk with Ticketing ● Comments: 4 ● Reply 5 years ago by David R.
   

Add in @ response for internal teams

Completed Lee R. ● Help Desk with Ticketing ● Comments: 3 ● Reply 5 years ago by Guest
2 votes

Can user complete his/her created ticket?

Answered Teddy L. ● Help Desk with Ticketing ● Comments: 1 ● Reply 5 years ago by Guest
   

Pasting images inline to response stopped working

Answered Michael S. ● Help Desk with Ticketing ● Comments: 1 ● Reply 5 years ago by Guest
   

Unable to create a Category for Tickets

Answered Kapil M. ● Help Desk with Ticketing ● Comments: 2 ● Reply 6 years ago by Kapil M.
   

Email character restrictions

Answered justinmind ● Help Desk with Ticketing ● Comments: 5 ● Reply 6 years ago by Guest
   

Subcribers in a ticket

Answered Andreas H. ● Help Desk with Ticketing ● Comments: 2 ● Reply 6 years ago by Andreas H.
   

How can I define categories for tickets?

Answered Andreas H. ● Help Desk with Ticketing ● Comments: 2 ● Reply 6 years ago by Andreas H.
   

Create API key?

Answered PolyU L. ● Help Desk with Ticketing ● Comments: 1 ● Reply 6 years ago by Guest
   

Custom field in Automation Action part

Answered TSS, C. ● Help Desk with Ticketing ● Comments: 2 ● Reply 6 years ago by Guest
   
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