Categories are not used by tickets. In order to use categories, go to Administration - Fields & Properties and create new Field for Tickets - Call it Category. and add several options with select type.
This way you can build your contact form with as many fields as you'd like.
Let me know if you have more questions.
Categories are not used by tickets. In order to use categories, go to Administration - Fields & Properties and create new Field for Tickets - Call it Category. and add several options with select type.
This way you can build your contact form with as many fields as you'd like.
Categories are not used by tickets. In order to use categories, go to Administration - Fields & Properties and create new Field for Tickets - Call it Category. and add several options with select type.
This way you can build your contact form with as many fields as you'd like.
Let me know if you have more questions.
Categories are not used by tickets. In order to use categories, go to Administration - Fields & Properties and create new Field for Tickets - Call it Category. and add several options with select type.
This way you can build your contact form with as many fields as you'd like.
Let me know if you have more questions.
Thanks. This was my solution too.
Thanks. This was my solution too.
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