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Prevent agent from deleting tickets and chats

Archived Andres V. ● Comments: 1 ● Reply 2 years ago by Stas K.
4 votes

Add Light Agents with limited permissions

Archived Jens H. ● Help Desk with Ticketing ● Comments: 3 ● Reply 2 years ago by Stas K.
6 votes

Change Meta Data for the main pages in community portal

Archived Stas K. ● Feedback System ● Comments: 1 ● Reply 2 years ago by Stas K.
1 vote

RSS / follow for KB articles

Archived Lee R. ● Comments: 4 ● Reply 2 years ago by Stas K.
5 votes

Refresh Timestamps like in Chat Module

Archived Jens H. ● Comments: 6 ● Reply 2 years ago by Jens H.
2 votes

Can i add a billing email address?

Archived LayerStack L. ● Comments: 1 ● Reply 2 years ago by Stas K.
2 votes
Vote

Canned Response to be used in title

Archived Sumeet P. ● Help Desk with Ticketing ● Comments: 3 ● Reply 3 years ago by Stas K.
1 vote

Option to see idea statistics by company instead of by user

Archived Blair J. ● Feedback System ● Comments: 2 ● Reply 3 years ago by Stas K.
7 votes

Link Tickets & Topics

Archived Stas K.
2 votes

Migrate from GetSatifaction

Archived Roberto F. ● Comments: 1 ● Reply 3 years ago by Stas K.
2 votes
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