New Idea

All Topics

Ability to include 'Was this helpful?' on topics/articles

Completed David R. ● Comments: 3 ● Reply ago by Guest

Is there a way to customize teh look and feel of the widget?

Answered Sharath S. ● Feedback System ● Comments: 1 ● Reply ago by Guest

Notify users on new topics

Completed Robert K. ● Feedback System ● Comments: 5 ● Reply ago by Guest

Default Topics Sort Order

Completed Andrew ● Feedback System ● Comments: 6 ● Reply ago by Andrew

Custom field in Automation Action part

Answered TSS, C. ● Help Desk with Ticketing ● Comments: 2 ● Reply ago by Guest

Ability to schedule announcements

Under Consideration Lee R.

RSS Support to Categories, Profiles, Response Types, Tags etc.

Completed Guest ● Comments: 3 ● Reply ago by Guest

Add ability to set the priority for requests submitted by customer.

Declined Dmitry M. ● Feedback System ● Comments: 1 ● Reply ago by Stas K.

paste inline images from clipboard to any objects in WYSIWYG editor

Completed Jens H. ● Comments: 15 ● Reply ago by Jens H.

Function "Save as PDF" should automatically expand collapsed text

Completed Peter M. ● Knowledge Base Solution ● Comments: 2 ● Reply ago by Guest

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