New Idea

All Questions

All Topics Ideas Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Integration General 3rd Party Services Developer Manual Live Chat Tips & Tricks Release Notes 1.x Release Notes 2.x Release Notes 3.x Release Notes 4.x Release Notes 5.x Release Notes
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized

SSO / Only use SSO

Answered Eurofins_EOL ● Comments: 3 ● Reply 2 years ago by Liza F.
1 vote
Vote

What is "URL" in Comments fields ?

Answered Eurofins_EOL ● Feedback System ● Comments: 4 ● Reply 2 years ago by Stas K.
1 vote
Vote

Read-only mode

Answered Denis K. ● Comments: 3 ● Reply 2 years ago by Liza F.
1 vote
Vote

Status Update - notification email

Answered Danail S. ● Feedback System ● Comments: 3 ● Reply 2 years ago by Alex R.
1 vote
Vote

Best way to handle agents vacancies?

Answered Peter M. ● Help Desk with Ticketing ● Comments: 3 ● Reply 2 years ago by Stas K.
1 vote
Vote

what is the difference between topics and tickets?

Answered Jessica F. ● Comments: 1 ● Reply 2 years ago by Stas K.
2 votes
Vote

How to turn off email notifications?

Answered RCL ● Comments: 17 ● Reply 2 years ago by Alexey D.
1 vote
Vote

How i can create Idea/Problem/Question with API?

Answered Danail S. ● Comments: 1 ● Reply 2 years ago by Stas K.
1 vote
Vote

When you mark an announcement as private what does this mean?

Answered Lee R. ● Comments: 1 ● Reply 2 years ago by Stas K.
2 votes
Vote
Browse Archived