New Idea

All Topics

All Topics Ideas Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Integration Developer Manual Live Chat Tips & Tricks Release Notes
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration

Instagram integration

Under Consideration Andres V. ● Help Desk with Ticketing ● Comments: 3 ● Reply 2 months ago by Stas K.
3 votes
Vote

Group user tickets in a tab for team viewing

Under Consideration Lee R. ● Help Desk with Ticketing ● Comments: 3 ● Reply 3 months ago by Marcel
4 votes
Vote

Jira Integration

Answered David R. ● Help Desk with Ticketing ● Comments: 3 ● Reply 4 months ago by Liza F.
2 votes
Vote

Add Light Agents with limited permissions

Planned Jens H. ● Help Desk with Ticketing ● Comments: 1 ● Reply 7 months ago by Stas K.
2 votes
Vote

Email send to comment writer

Answered TSS, C. ● Help Desk with Ticketing ● Comments: 5 ● Reply 10 months ago by Liza F.
2 votes
Vote

Add in @ response for internal teams

Completed Lee R. ● Help Desk with Ticketing ● Comments: 3 ● Reply 11 months ago by Liza F.
2 votes
Vote

Can user complete his/her created ticket?

Answered Teddy L. ● Help Desk with Ticketing ● Comments: 1 ● Reply 13 months ago by Liza F.
3 votes
Vote
Browse Archived