New Idea

Archived Topics

All Topics Ideas Problems Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Developer Manual Integrations 3rd Party Services Live Chat Use Cases Tips & Tricks Release Notes 8.x Release Notes 7.x Release Notes 6.x Release Notes 5.x Release Notes 4.x Release Notes 3.x Release Notes 2.x Release Notes 1.x Release Notes Uncategorized
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized

Zip attachments for non supported filetypes

Archived Jon H. ● Help Desk with Ticketing ● Comments: 1 ● Reply 5 years ago by Stas K.
   

No Signature in Subsequent Comments / Replies

Archived Kapil M. ● Help Desk with Ticketing ● Comments: 1 ● Reply 5 years ago by Stas K.
   

moving ticket to another user

Archived Keen S. ● Feedback System ● Comments: 2 ● Reply 5 years ago by Keen S.
   

Follow a KB category / Create RSS Feed for a KB category

Archived Monika A. ● Knowledge Base Solution ● Comments: 3 ● Reply 5 years ago by Stas K.
   

Badging & Awards for Answerers and Support Staff

Archived ashok k. ● Comments: 21 ● Reply 5 years ago by Stas K.
   

Sort the list of slack users alphabetically

Archived Andriy Z. ● Comments: 2 ● Reply 5 years ago by Stas K.
   

MariaDB upgrade

Archived clearByte ● Help Desk with Ticketing ● Comments: 1 ● Reply 5 years ago by Stas K.
   

Use Variables in Canned Responses

Archived Guest ● Help Desk with Ticketing ● Comments: 1 ● Reply 5 years ago by Stas K.
   

Close votes for an idea within status settings

Archived HERAUD ● Feedback System ● Comments: 3 ● Reply 5 years ago by Stas K.
   

Update Support Agents on Specific Number of Votes

Archived Lennert S. ● Comments: 2 ● Reply 5 years ago by Stas K.
   
Browse Active