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FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized

How to change the TimeZone

Completed Mohamed M. ● Comments: 6 ● Reply 3 years ago by Stas K.
4 votes

auto assign when you respond to a post

Completed Lee R. ● Comments: 7 ● Reply 3 years ago by Stas K.
1 vote

Do not set auto subscribe to new company members

Completed Lee R. ● Comments: 3 ● Reply 3 years ago by Stas K.
2 votes

Invite multiple users

Completed Guest ● Comments: 2 ● Reply 3 years ago by Stas K.
3 votes

Disallow Agent from seeing all Tickets

Completed Annevar M. ● Comments: 4 ● Reply 3 years ago by Stas K.
4 votes

Ability to install as Multiple Instances of Support Desk?

Completed ashok k. ● Comments: 11 ● Reply 3 years ago by Stas K.
2 votes

How to assign an agent to different groups?

Declined Peter M. ● Comments: 6 ● Reply 3 years ago by Stas K.
2 votes

Add ability to insert an excel table

Completed Lee R. ● Comments: 3 ● Reply 3 years ago by Lee R.
1 vote

Filter profile items for open tickets/topics

Planned Jens H. ● Comments: 1 ● Reply 3 years ago by Stas K.
1 vote
Vote

Shorten assigned agents list

Completed Darren T. ● Comments: 2 ● Reply 3 years ago by Stas K.
1 vote
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