Help Center - UseResponse
New Idea

All Ideas

All Topics Ideas Problems Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Developer Manual Integrations 3rd Party Services Live Chat Use Cases Tips & Tricks Release Notes 8.x Release Notes 7.x Release Notes 6.x Release Notes 5.x Release Notes 4.x Release Notes 3.x Release Notes 2.x Release Notes 1.x Release Notes Uncategorized
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized

Add a standard signature to every ticket

Completed Peter M. ● Comments: 2 ● Reply 6 years ago by Guest
2 votes

Small suggestion to better adding of new topics on mobile

In Progress Jirka M. ● Comments: 2 ● Reply 8 years ago by Stas K.
2 votes
Vote

Better WYSIWYG

Completed RCL ● Comments: 6 ● Reply 8 years ago by Stas K.
2 votes

How to assign an agent to different groups?

Declined Peter M. ● Comments: 6 ● Reply 7 years ago by Stas K.
2 votes

Show Relative Created / Updated time in the Kanban Card

Gather Feedback Eric S. ● Comments: 1 ● Reply 2 years ago by Stas K.
2 votes
Vote

Ability to set From Email and From Name to the user posting the response

Completed Robert S. ● Comments: 1 ● Reply 8 years ago by Stas K.
2 votes

Insert user email into canned response

New Jim R. ● Comments: 1 ● Reply 19 months ago by Stas K.
2 votes
Vote

Show merged topics on user ui

New Stas K.
2 votes
Vote

Allow setting a default action for "Notes" or change default to "Notify"

Completed Guest ● Comments: 1 ● Reply 8 years ago by Stas K.
2 votes

Show who "liked this idea"

Completed Al ● Comments: 2 ● Reply 6 years ago by Al
2 votes
Browse Archived
Powered by: UseResponse - Feedback Software