Add a standard signature to every ticket

Completed Peter M. 8 years ago

UR does many things better than our current helpdesk. Congratulations!


Nevertheless I have not yet found a way to add a signature to every outgoing email. In our current helpdesk it was possible to add a common signature for all members of a group. We had a group for English speaking customers and corresponding English signatures:


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Is there a similar solution in UR which I have not yet detected?

Regards,

Peter

Replies (2)

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13

We've put that feature to our roadmap. Thank you for sharing an idea.

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12

The idea is implemented. You can find the settings under Options menu on your profile page.

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