Add a standard signature to every ticket
Completed
UR does many things better than our current helpdesk. Congratulations!
Nevertheless I have not yet found a way to add a signature to every outgoing email. In our current helpdesk it was possible to add a common signature for all members of a group. We had a group for English speaking customers and corresponding English signatures:
Is there a similar solution in UR which I have not yet detected?
Regards,
Peter
I like this idea
We've put that feature to our roadmap. Thank you for sharing an idea.
The idea is implemented. You can find the settings under Options menu on your profile page.
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