Add a standard signature to every ticket

Peter M. shared this idea 3 years ago
Completed

UR does many things better than our current helpdesk. Congratulations!


Nevertheless I have not yet found a way to add a signature to every outgoing email. In our current helpdesk it was possible to add a common signature for all members of a group. We had a group for English speaking customers and corresponding English signatures:


9b7a8506ac34570a24e5bf848b796597

Is there a similar solution in UR which I have not yet detected?

Regards,

Peter

Comments (2)

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We've put that feature to our roadmap. Thank you for sharing an idea.

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The idea is implemented. You can find the settings under Options menu on your profile page.