New Idea

Search Results (9) - "Tag: Ticket"

All Topics Ideas Problems Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Developer Manual Integrations 3rd Party Services Live Chat Use Cases Tips & Tricks Release Notes 8.x Release Notes 7.x Release Notes 6.x Release Notes 5.x Release Notes 4.x Release Notes 3.x Release Notes 2.x Release Notes 1.x Release Notes Uncategorized
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized
Knowledge Base

"Opened" vs "Closed" tickets

Archived Jirka M. ● Comments: 7 ● Reply 10 years ago by Stas K.
   

Higher ticket priorities restricted to specific user (groups)

Archived Helge K. ● Comments: 1 ● Reply 9 years ago by Stas K.
   

How to move a ticket to a forum post or KB?

Archived Lee R. ● Comments: 2 ● Reply 9 years ago by Stas K.
   

When working tickets the search will not bring back closed tickets

Archived Lee R. ● Comments: 1 ● Reply 9 years ago by Stas K.
   

Get rid of two methods for closing tickets

Completed Jirka M. ● Comments: 2 ● Reply 9 years ago by Jirka M.
   

Search on ticket ID

Completed Lee R. ● Comments: 2 ● Reply 8 years ago by Lee R.
   

Is there a way to pull in people from the same company into a ticket

Answered Lee R. ● Comments: 3 ● Reply 8 years ago by Stas K.
   

Could responsibility automatically be assigned?

Answered Peter M. ● Comments: 3 ● Reply 7 years ago by Peter M.
   
Powered by: UseResponse - Customer Support Software