New Idea

All Ideas

All Topics Ideas Problems Questions Announcements Knowledge Base
Getting Started UseResponse Self-Hosted Feedback System Help Desk & Ticketing System Administration & Settings Agent Tools Customer Relationship Management Branding Your System Organize Docs & Manuals Developer Manual Integrations 3rd Party Services Live Chat Use Cases Tips & Tricks Release Notes 8.x Release Notes 7.x Release Notes 6.x Release Notes 5.x Release Notes 4.x Release Notes 3.x Release Notes 2.x Release Notes 1.x Release Notes Uncategorized
FAQs
Installation & Upgrade Pricing & Billing Licensing Trial Version Customization Migration Data Protection Uncategorized

Filtering tickets by their status

New lgomes ● 10 months ago ● Help Desk with Ticketing ● No Comments
   

Make catagory "filter" available in helpdesk also in mobile view

Under Consideration Michal S. ● Help Desk with Ticketing ● Comments: 1 ● Reply 16 months ago by Lana
   

Ability to send message on mobile

Under Consideration Marcus ● Help Desk with Ticketing ● Comments: 1 ● Reply 21 months ago by Oleg S.
   

provide useful error message instead of hiding the Submit button

Gather Feedback Andrew H. ● Help Desk with Ticketing ● Comments: 2 ● Reply 2 years ago by Andrew H.
   

Dark mode

Gather Feedback Harry W. ● 2 years ago ● Help Desk with Ticketing ● No Comments
   

Customer: Ticket Search

Gather Feedback Jens H. ● Help Desk with Ticketing ● Comments: 1 ● Reply 3 years ago by Stas K.
   

DKIM Records

New Marcus ● Help Desk with Ticketing ● Comments: 2 ● Reply 5 years ago by Stas K.
   

distinguish between publicly visible and private invisible groups

Completed Jens H. ● Help Desk with Ticketing ● Comments: 6 ● Reply 6 years ago by Jens H.
   

Add in @ response for internal teams

Completed Lee R. ● Help Desk with Ticketing ● Comments: 3 ● Reply 6 years ago by Guest
   

Change email of sender

Completed Esteban S. ● Help Desk with Ticketing ● Comments: 2 ● Reply 7 years ago by Stas K.
   
Browse Archived
Powered by: UseResponse - Feedback Software