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Allow user to change the default response status

Archived Eduardo R. ● Comments: 5 ● Reply 12 years ago by Stas K.
   

"Opened" vs "Closed" tickets

Archived Jirka M. ● Comments: 7 ● Reply 10 years ago by Stas K.
   

Different categories of users

Declined Peter M. ● Comments: 4 ● Reply 7 years ago by Peter M.
   
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