Hi,
is it possible to set canned-response availability for groups instead only share for "all" or one named agent?
Greetings Jens
Hi, Jens,
there is no such ability at the moment.
But we'll take your request into consideration.
Thank you for your suggestion.
Hello,
The option to create canned responses and macros for certain departments (groups) in the team is available from beta 5.0.2 version.
Best regards,
UseResponse Team
great! thank you!
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Hi, Jens,
there is no such ability at the moment.
But we'll take your request into consideration.
Thank you for your suggestion.
Hi, Jens,
there is no such ability at the moment.
But we'll take your request into consideration.
Thank you for your suggestion.
Hello,
The option to create canned responses and macros for certain departments (groups) in the team is available from beta 5.0.2 version.
Best regards,
UseResponse Team
Hello,
The option to create canned responses and macros for certain departments (groups) in the team is available from beta 5.0.2 version.
Best regards,
UseResponse Team
Replies have been locked on this page!