New Idea
Help Center - UseResponseTopicIdeaHelp Desk with Ticketing
This object is in archive! 
Properties
Product Help Desk with Ticketing
Tags 6.0, milestone
Statistics
Comments 1
Subscribers 5
Views 1774

Use Variables in Canned Responses

Archived Guest ● 6 years ago

If you have tons of requests every day, using a variable in predefined answers instead of typing the requester name would save a lot of time.

Replies (1)

photo
39
Stas K. ● 4 years ago

This feature is integrated starting from 6.0 version.

This comment is in trash! Restore

Replies have been locked on this page!

Your vote is accepted!