Upvote 3

Merge all embeddable widgets into one

Completed Stas Kuzma 2 years ago

Now we have 4 different widgets like Knowledge base, feedback, contact form, live chat.

It would be more convenient to merge them into one handy widget with a couple of options for better support and smooth user experience.

Replies (1)

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1

Hi,

We used to have separate widgets like Knowledge Base, Support Center, and Live Chat widgets with their own management areas which was not convenient.

So, in the 7.0 release we merged all these widgets into one handy widget and now the UseResponse administrator can set up the widget's appearance and behavior in a single place. Besides, there is a new option to add your custom URL as an additional channel along with feedback and contact forms.

More details could be found in our article about UseResponse Web Widget.

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