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Check in - Check Out for Business Day
It's crucial for companies to distribute assignments based on business hours, but the team can work on flexible hours so business hours profiles don't always work.
Each support agent should have the ability to check in - check out.
Hello,
We're glad to announce a new option for your agents to mark their availability manually.
Now your team or certain departments can use the following attendance modes:
The option is available within Enterprise plan in the latest version of UseResponse.
Here are more details on How to Configure Business Hours.
Best regards,
UseResponse Team
Hello,
We're glad to announce a new option for your agents to mark their availability manually.
Now your team or certain departments can use the following attendance modes:
The option is available within Enterprise plan in the latest version of UseResponse.
Here are more details on How to Configure Business Hours.
Best regards,
UseResponse Team
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