Can the features of UseResponse be used a la carte?

Archived Meghan ● ago

For example, can you use only the feedback tool and not knowledge base, help desk, and live chat?

Replies (1)

Stas Kuzma ●

Hello Meghan,

Yes, you can switch on and off required features in the administration area. So if you want just feedback feature, you can go to Administration - Feedback and switch on and off required types. For example, leave just ideas in your community like it works in cPanel Community

Meghan ●

Thanks for the quick response!

Stas Kuzma ●

You are welcome. In case more questions, please let us know or use Getting Started guide in our Knowledge Base

Meghan ●

I signed up for a trial. Is there a way to also preview the feedback module?

Stas Kuzma ●

Could you please clarify what do you mean by preview the feedback module?

By default, you have all features on. So you can use feedback module right away. Create new topics, manage settings in Administration - Feedback. You can also manage custom statuses in Administration - Statuses for your ideas, questions, problems.

Integrate widget on any page.

The best way to walk you through the system would be following Getting Started Guide.

You can send more specific questions here

Meghan ●

Thanks again for the prompt response! That's my fault, I didn't see the Feedback setup under Administration. I'll try it out.