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Allow user to change the default response status

Archived Eduardo R. 13 years ago

It would be great to allow the user to set the default response status for ideas and problems.

Best Answer
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Agree, but it's something we'll consider adding in next big release. Though we don't have solid plans to make it possible during next few months

Done in 2.3 - Statuses Management

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Replies (5)

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12

Agree, but it's something we'll consider adding in next big release. Though we don't have solid plans to make it possible during next few months

Done in 2.3 - Statuses Management

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14

Is there any workaround? Just changing the database (added new status, changed is_default to 1 on this new status and changed is_default to 0 on the default status) doesn't work.

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14

We have plans and already have layout to manage statuses on backend.

As of now, we'll check your procedures and let your know if any fix required.

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15

Petr Chocholouš [AVAST] wrote:

Is there any workaround? Just changing the database (added new status, changed is_default to 1 on this new status and changed is_default to 0 on the default status) doesn't work.
In 2.2 Release it would be fixed

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13

In 2.2 release it's fixed -in 2.3 release it would be done in admin area

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