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Votes notification

Archived Dmitry Martinkevich 7 years ago

Hi,


Couple of questions / suggestions please:

- Can you please advise were i can view the latest votes or may be the full list of votes? I believe it would be also good idea to have ability to add votes into notifications section in admin area.


thank you!

dmitry

Replies (6)

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Hello Dmitry,

What is the use case when you need to see the latest and full list of votes? As this list what give you any vision of what should be prioritized in the system except show you just list of votes for specific ideas - doesn't make sense to us.

In our approach you can sort ideas by popular, in trend and define which are most important of the ideas. List of users that voted for the idea could be seen in Statistics under Options on Full idea page.

Notification center is not designed to capture votes in Agents interface. Instead, use reports section or full idea.

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Hi Stas,

There are number of use cases from how I see that.

- It is good to know who and when voted for specific features and see voting progress, it is about having control on what's going on and what have changed in the system recently - this is actually what you have designed notification feed for.

- As you can see we are using your system for collecting votes on different product features. So it is important for us to see how quickly and how often features votes are growing. It is like google analytic - it is not very important to know how many users visited your site IN TOTAL but actually more important the dynamic during the selected time frame. So this is the same for voting - it is good to know who, what and when voted. May be suggestion about notification system is not perfect and some kind of report would be more sufficient, this is something you can decide yourself.

- Not a common case but in particular that can help to track if someone tries to vote for specific feature using fake emails.

Thank you!

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Hi Stas,


Sorry to keep bumping on this but we really would like to have some kind of log or feed or report to see the Voting history. So far it is like black box - you don't know when and who voted recently for the topics. It would be nice to have any kind of report/feed to have this information available.


Would you consider adding such feature to "collecting feedback" status at least? So you check if anyone else from your customers are interested.


Thanks.

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Hello Dmitry,

The only applicstion of this feature is to see trend of topic on votes collection. As who voted for idea could be seen in Statistics of any idea under options.

When vote was left is really not a data that is applied other than seeing topic trend. Also topics current trend could be seen by filter in reports section so you would see what topics are discussed and voted more.

We'll put this idea back to Gather Feedback as there could be other applications of showing more data on left votes

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Hello Dmitry,

Now we have statistics page for each topic, where you can see trend on votes and other stuff on one page for specific idea.

Also, in Analytics section there is Votes & Trends report with more than 8 available metrics, but available only for Enterprise package customers

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Thank you, Stas! Nice to see that project is growing! :)

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