The issue with hidden questions and comments in pre-moderated communites
1. We have premoderated community. And we have an issue with that - when customer post a new message, he did no see it in log. Because it waited for modeation. So customer post the same report few times in a row because he did not understand what happens and he did not see any feedback. How we can make him see his own question?
2. Same with comments in hidden discussions. When customer post a additional comment into already opened question, he need to wait before moderator agree with his post, to see it. But this thread visible only to two persons already - the one who started it, and the moderator. So we want to make comments from topic-starter to appear automaticaly in hidden dialogues, even in pre-moderated communities. How we can make it?
Mike,
We'll work on improvement in this section for 2.3.1 release that will be live in about 1 week.
As per moderation of topics.. If user added topic - he will receive email notification that it's in moderation, so he is aware of his topic to consider be approved.
As for comments - agree - we need to allow automatically comment by topic author.
If you have more suggestions on how to improve moderation system, please let us know
Update: Improved moderation in 2.3.2
Mike,
We'll work on improvement in this section for 2.3.1 release that will be live in about 1 week.
As per moderation of topics.. If user added topic - he will receive email notification that it's in moderation, so he is aware of his topic to consider be approved.
As for comments - agree - we need to allow automatically comment by topic author.
If you have more suggestions on how to improve moderation system, please let us know
Update: Improved moderation in 2.3.2
Mike,
We'll review it and get back to you
Mike,
We'll review it and get back to you
Mike,
We'll work on improvement in this section for 2.3.1 release that will be live in about 1 week.
As per moderation of topics.. If user added topic - he will receive email notification that it's in moderation, so he is aware of his topic to consider be approved.
As for comments - agree - we need to allow automatically comment by topic author.
If you have more suggestions on how to improve moderation system, please let us know
Update: Improved moderation in 2.3.2
Mike,
We'll work on improvement in this section for 2.3.1 release that will be live in about 1 week.
As per moderation of topics.. If user added topic - he will receive email notification that it's in moderation, so he is aware of his topic to consider be approved.
As for comments - agree - we need to allow automatically comment by topic author.
If you have more suggestions on how to improve moderation system, please let us know
Update: Improved moderation in 2.3.2
As per moderation of topics.. If user added topic - he will receive email notification that it's in moderation, so he is aware of his topic to consider be approved.
Well. It's not really working as we see. People expect to see result in their browser window, not in their email box. This is not obvious and not immediate.
Should I understand you words about new release is that you will fix both of those issues I mentioned.?
As per moderation of topics.. If user added topic - he will receive email notification that it's in moderation, so he is aware of his topic to consider be approved.
Well. It's not really working as we see. People expect to see result in their browser window, not in their email box. This is not obvious and not immediate.
Should I understand you words about new release is that you will fix both of those issues I mentioned.?
The result is obvious - when user adds topic, he is notified by message that it's sent for moderation.
Some of the things will be improved to make moderation processes more rational, but I want to hear more constructive critics and detailed idea of how you see it's working in the right way, so it would be universal for everybody.
The result is obvious - when user adds topic, he is notified by message that it's sent for moderation.
Some of the things will be improved to make moderation processes more rational, but I want to hear more constructive critics and detailed idea of how you see it's working in the right way, so it would be universal for everybody.
Mike,
do you see message that topic is on moderation after adding topic by simple user - not admin?
Mike,
do you see message that topic is on moderation after adding topic by simple user - not admin?
Yes, we do provide support in Russian and we know how to improve Moderation system that will be done in 2.3.2 release
Yes, we do provide support in Russian and we know how to improve Moderation system that will be done in 2.3.2 release
Hi Stas,
when is it expected to release 2.3.2?
Hi Stas,
when is it expected to release 2.3.2?
Hi Slavik,
We've just released 2.3.1 and working on 2.3.2. No exact date, but somewhere in 3-4 weeks
Hi Slavik,
We've just released 2.3.1 and working on 2.3.2. No exact date, but somewhere in 3-4 weeks
Improved Moderation system is integrated in 2.3.2 that is already live.
Improved Moderation system is integrated in 2.3.2 that is already live.
Replies have been locked on this page!