Multilanguage Knowledge Base
Integrate multilanguage articles and faqs within one community. The purpose of that integration is to provide the same articles in several languages, as Knowledge Base could be concentrated in one place for different websites.
Currently you can create knowledge base only in 1 language, but do think that in situation when you have several languages, it would be required to have it at one place
Currently you can create knowledge base only in 1 language, but do think that in situation when you have several languages, it would be required to have it at one place
Hello Stas, I have to add vote and comment to this idea. From my point of view, for everyone who do wants to use KB on is't UR installation and do not stick with one country, this is currently biggest drawback.
Out situation: we have quite large knowledge base on Wiki mainly because of possibility to use more languages for one article. KB on your system looks quite nice, but without multiple languages, it is quite useless for us.
Are there any more specific time plans on this idea, or is it still only "planned"? Thank you
Hello Stas, I have to add vote and comment to this idea. From my point of view, for everyone who do wants to use KB on is't UR installation and do not stick with one country, this is currently biggest drawback.
Out situation: we have quite large knowledge base on Wiki mainly because of possibility to use more languages for one article. KB on your system looks quite nice, but without multiple languages, it is quite useless for us.
Are there any more specific time plans on this idea, or is it still only "planned"? Thank you
It's on our roadmap, so it would be done during next months along with global system support of the "Worlds" system that I can't disclose now :)
It's on our roadmap, so it would be done during next months along with global system support of the "Worlds" system that I can't disclose now :)
4.0 major release that is going to be live summer 2016 would have such option to support multilanguage knowledge base.
4.0 major release that is going to be live summer 2016 would have such option to support multilanguage knowledge base.
Sounds good.
Can you give an estimation in which month you expect it to be live?
Sounds good.
Can you give an estimation in which month you expect it to be live?
Hello @all,
We are glad to announce this feature for all our enteprise customers. So multilingual knowledge base comes only in Enterprise solution being a part of Multi-Forum addon. We have prepared some short instructions that would be improved during next weeks https://help.useresponse.com/knowledge-base/article/multilingual-knowledge-base
If you would be interested in it, we would be glad to offer special pricing to upgrade to enterprise solution with that feature for our current customers.
Hello @all,
We are glad to announce this feature for all our enteprise customers. So multilingual knowledge base comes only in Enterprise solution being a part of Multi-Forum addon. We have prepared some short instructions that would be improved during next weeks https://help.useresponse.com/knowledge-base/article/multilingual-knowledge-base
If you would be interested in it, we would be glad to offer special pricing to upgrade to enterprise solution with that feature for our current customers.
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