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Help Desk with Ticketing
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Is it possible to resize automatically too big image attached to a query?
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Hi,
our helpdesk deals with mobile app problems and our users often send their screenshots in their original size. With most of recent mobile screens with ultra high resolution the images inserted directly into the query are huge - covering whole PC monitor:
Is it possible to set automatic resizing of such big images or, even better, converting them to some smaller previews that can be unfolded to full size after clicking them?
Hello,
You can change the image styling in agent interface by pasting the following code snippet in Manage - External Scripts - Backend Script:
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