Integration with Azure DevOps

Jonathan Dore shared this idea ago

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Is there any plan to provide an integration with Azure DevOps (VSTS)?

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Comments (2)

Stas Kuzma ● 17 months ago

Hi Jonathan,

Could you please describe your vision of the integration in more details?

What features for integration are required by your organization?

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Jonathan Dore ● 17 months ago

Hello Stas,

My vision of the feature would be to allow agent to create a bug/task in Azure DevOps, based on the ticket that was raised in UseResponse, so directly in the UseResponse platform. The agent, from the UseResponse platform, should be able to see the status of the element that was created in DevOps, but this should not be made visible to the end user who raised the ticket as it is part of the internal process of the company.

Thanks!

Jonathan

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Stas Kuzma ● 17 months ago

Hello Jonathan,

Thanks for the explanation. Let's see if it would be valuable for other members of community.

P.S. We always do custom development of paid basis if something is required urgent for our customers so you can consider this option.

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Jakob Freitag ● 7 months ago

Hi, DB is already a customer and it would be very valuable for us to have an integration of UseResponse and Azure DevOps. The integration would have to provide the same functionality as the integration of UserVois and Azure DevOps.

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Stas Kuzma ● 7 months ago

Hi Jakob,

We still don't see enough votes or requests on this feature, so it can be currently done on paid basis.

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Jimmy Bandell ● 7 months ago

What is the vote threshold? We are also interested :)

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Stas Kuzma ● 7 months ago

At least 10 enterprise customers should request it or 20 basic customers or 15 basic customers and 5 enterprise customers. That way we get it into the next stage to review request and discuss in dev team - then we see if it's reasonable or not.

Also there is an option to share costs between 2-3 customers to cover development in order to start the process. We roughly estimate it now to cost about $3600.

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