integration with aC

We have it in our roadmap. Just working on release of UseResponse 2.0 with API and then will work on deep integration of both systems, as it will be project management, support system, feedback system and ticketing system + CRM in one package

Update: we've released activecollab module UseResponse Connector

thanks for update

Any possible timeframe for this integration?

UseResponse Web Connector module for activecollab 3 is released to get responses out of community and convert them easily into activecollab tasks.

Just installed in AC 3.2.3 beta but the list of feedback is empty.

I'm sure the API key and path are correct. Inserting random API settings the result is the same.

Is a problem of the beta version of AC or there's something I'm missing?

Thanks

@Michele,

We'll take a look at the problem and fix the issue compatibility with 3.2.3. I think it's because of aC beta, as they've changed some core files and we'll release module shortly.

Hello all,

We've release new and improved version of UseResponse Feedback Connector 2.0 that works with latest UseResponse 2.3.1:

• activecollab 3.2.13 compatibility fix;
• Improved performance;
• WYSYWIG is converted saving the spaces;
• Filter by status option;
• Added several extra fields;
• Change status of response right inside activeCollab;
• All comments are displayed in any response.
• Requires UR 2.3.1

Download it here with more details.

Thanks for all your fine work on this product!

Greg

Hello Greg,

We've just launched UseResponse Web Connector 2.1 that supports latest aC 3.3.7 and latest UseResponse.

So yes, it's compatible.

Web Connector 3.0 with activeCollab is live.

• Now you can add topics to community right inside activeCollab;
• Track activity inside activeCollab of your UseResponse community;
• Added option to vote for the topic inside activeCollab;
• Feature to manage topics;
• Improved speed of loading feedback list;
• Added filter by status;
• Leave comments inside activeCollab to push it to UseResponse.
• Compatibility fix with latest activeCollab 3.3.17.

Web Connector is updated to 3.1. What's New:

• Now you can edit and move to trash topics right inside activeCollab;
• Added options button on topic page;
• Quick Add New Topic option is added;
• Minor Bug Fixes.

You can Download Module for Free