When a ticket is created via email, it would be useful to convert it so others can benefit from the discussion.
Hello Joel,
Starting from 3.3 release it's possible to convert tickets into topics and vice versa. Please check Options at objects page to find "Move to" tool
Replies have been locked on this page!
Hello Joel,
Starting from 3.3 release it's possible to convert tickets into topics and vice versa. Please check Options at objects page to find "Move to" tool
Hello Joel,
Starting from 3.3 release it's possible to convert tickets into topics and vice versa. Please check Options at objects page to find "Move to" tool
Replies have been locked on this page!